About Us

Hospice palliative care is an approach  that strives to improve the quality of life of people, their families and caregivers facing the problems associated with life-threatening illnesses.

Since 1986 we have been providing care, support, education, equipment and companionship, FREE of charge to the residents of NOTL and their families

All Ages,
All Stages

We have grown from a small office in the nurses’ residence, to the old hospital site location while we await our new office space expected to be ready in spring of 2022.  

Our small but mighty team of approximately 16 volunteers has expanded, growing to a team of over 45 dedicated, educated, and compassionate individuals. We are like-minded and driven by a passionate desire to support individuals facing one of the most crucial times in their lives. 

We believe that the ending of a life deserves the same amount of attention, care, and nurturing that the beginning of life does.

Although we may enter life with no handbooks, we know that we all hold a great responsibility to love, support and care for one another. To be fully effective at the end of life stage, we must strive to be a known presence in active life. 

The sooner we can assist those in need, the better.

Services About Bonnie Bagnulo

About Our

Executive Director

Bonnie Bagnulo

Our Executive Director, Bonnie Bagnulo, comes to Palliative Care with over 20 years of practical business experience and 25 years working in social services. 

She brings with her a background which includes Funeral Home services, Child Psychology, Thanatology , working with children in Ministry, Fundamentals in Bereavement Counselling Skills and Palliative Care. 

Bonnie is an excellent facilitator, possessing incredible attention to detail, and most importantly, has an unequivocally compassionate nature. 

Personally, she has suffered tremendous loss, ultimately guiding her to her true calling so many years ago.  She is a self-motivated individual, driven by her passion for nurturing and educating others on a full scope of practice in the Palliative Care approach.

Her goal is to bring dignity and quality to end of life healthcare.


Our Volunteers

Services Volunteer

Our Community Support Volunteers are the backbone of our organization, and through them, we change lives.

As a result of their remarkable dedication and kindness, the Community Support Volunteers can come alongside our clients to assist them and their families in so many ways.

Our Volunteers have proven you do not need to be a healthcare
provider to bring great comfort and support to others.

Bonnie Bagnulo, Executive Director

Our volunteers exhibit an incredible power to listen and to show compassion. We would even say that it is a CSV’s most valuable skill and responsibility. 

Our team cares for people of all ages, stages and backgrounds, with all types of illness and are available throughout the entire course of an illness. 

With specialized training provided, they are also available for companioning caregivers journeying through bereavement after death.

Volunteers Are Our Greatest Strength

Are you keen on listening to others, are supportive and focused on the clients’ and caregivers’ needs?
We have multiple volunteer opportunities that you'd be perfect for!

There are many ways to become involved. Become a Volunteer today!


Our Board of Directors

Executive Team

Patricia Whitwell

Board Chair

Dr. Jennifer Frendo

Vice Chair

General Practitioner/Physician Consultant, Niagara North Family Health Team – NOTL Site

Cindy Grant​


Sue Dale




Community Liason




Home/Personal Care

Community Liaison, Rose Hill Lane

Rev. Virginia

Clergy representative

Clergy, St. Andrews


Volunteer representative

Community Support

Non-Voting Members​


Executive Director


Executive Assistant


Office Administrator

Our Latest

Blog Posts